Terms of Use

1. Acceptance of terms

By using the website, viewing pages or sending a request, you agree to these terms. If you do not agree, do not use the website or submit the form.

2. Website information

The website materials describe SIVI Web services: websites, bots, UI/UX, automation and support. They are informational and are not a public offer or a guarantee of a specific result without a separate agreement.

Prices, timelines and examples are starting points. The final scope, budget, timeline, stages and rights to deliverables are defined in a proposal, invoice, contract or another written agreement.

3. Requests and communication

• You are responsible for the accuracy of data sent through the form or messages.
• Submitting a request does not automatically require SIVI Web to accept the project.
• We may decline a request if it is unlawful, harmful, unethical or outside our work profile.
• Communication may take place by email, Telegram or other channels agreed with the client.

4. Website use

• Do not attempt to disrupt the website, bypass protection, send spam or automated harmful requests.
• Do not use website content to mislead others or impersonate SIVI Web.
• Do not send confidential passwords, payment data or sensitive information through the form unless we explicitly ask for it.

5. Intellectual property

Texts, design, logos, page structure, visuals and website code belong to SIVI Web or are used with proper rights. They may not be copied, resold or presented as your own without permission.

Rights to materials and deliverables of a specific client project are defined by a separate agreement.

6. Third-party links and services

The website may include links to Telegram, email or third-party resources. We do not control third-party policies, availability or content and recommend reviewing their terms separately.

7. Limitation of liability

We maintain the website, but do not guarantee it will always be available without interruptions, errors or third-party technical factors. To the extent permitted by law, SIVI Web is not liable for indirect damages, loss of profit or loss of data arising from website use.

8. Changes to terms

We may update these terms. The new version becomes effective after publication on this page unless stated otherwise.

9. Contacts

For questions about the website, services or these terms, contact hello@siviweb.app or Telegram: @sivi_web.

10. Commercial proposal, payments and taxes

Prices on the website are indicative. Only terms confirmed in a written proposal, invoice, contract, message or other explicit agreement become binding.

Unless agreed otherwise in writing, work may start after prepayment or stage confirmation. Taxes, payment processor fees, bank fees and third-party service costs may be added separately.

11. Client materials and legality

• The client warrants that they have rights to texts, logos, photos, videos, brands, domains, accounts, databases and materials provided for the work.
• The client is responsible for the legality of their business, content, advertising, offers, prices, policies, products and services.
• We may refuse work connected with spam, fraud, phishing, illegal goods, platform rule circumvention, copyright infringement or collection of sensitive data without a proper basis.

12. Stages, revisions and acceptance

Scope, revision rounds, timeline, file formats, integrations, support and acceptance criteria are defined in the proposal or separate agreement. If the client does not provide materials, access or feedback on time, deadlines may shift.

Work is considered accepted if the client confirms acceptance in writing, pays the final stage, starts using the result commercially, or does not provide reasoned objections within the agreed period.

13. Deliverable rights, portfolio and licenses

Rights to final deliverables are transferred to the client to the extent expressly agreed by the parties, usually after full payment for the relevant stage or project. Source code, templates, internal components, know-how, libraries, technical solutions and reusable parts may remain SIVI Web property unless agreed otherwise in writing.

SIVI Web may show the project in its portfolio and describe the task and result unless the client requests confidentiality in writing. Third-party fonts, libraries, CMS, hosting, domains, APIs and services are governed by their own licenses and rules.

14. Google, advertising, analytics and third-party platforms

If a project uses Google Analytics, Google Ads, Tag Manager, Search Console, YouTube, reCAPTCHA or other Google services, the client is responsible for complying with Google rules, cookie/consent laws, advertising restrictions and the accuracy of their own privacy policy.

SIVI Web may help with technical setup, but does not guarantee ad approval, indexing, search rankings, absence of moderation restrictions or advertising campaign results.

15. Termination, suspension and force majeure

We may suspend work if payment, access, materials or feedback are missing, or if the request violates law, third-party rights or platform rules. Neither party is responsible for delays caused by events outside reasonable control: provider outages, war, blocking, accidents, governmental actions or major service disruptions.

Unless a separate agreement provides otherwise, these terms are governed by the laws of Spain, subject to mandatory rules that cannot be excluded for a particular user or jurisdiction.